Boston, MA
Westin Copley Place
June 13-14, 2019

Alexa Villalobos

Director, Analytics Strategy
Beacon Health Options

Alexa Villalobos, MBA, MSW, is a director on analytics team at Beacon Health Options, a leader in behavioral health management that serves 40 million people in all 50 states. Alexa’s prior healthcare experience began with medical interpretation and later included operational process improvement. Her current work at Beacon focuses on the development and implementation of analytics solutions, including machine learning, to support the high quality and efficient delivery of behavioral health care.

June 14, 2019
11:20am - 11:40am
America Ballroom

Beacon Health Options is the country’s leading behavioral health services company, serving 40 million people. The organization introduced machine learning and natural language processing into case management processes as a way to better leverage data to improve member stratification for timely outreach, enabling case management teams to focus their time on individuals needing support the most. Attendees will hear about the challenges and lessons learned in the process of embedding machine learning within daily operations.

Learning objectives:

  • Explain the importance of clear and pertinent communication of new concepts across different stages of implementation.
  • Describe the nature and impact of close partnership with clinical and IT teams to gain buy-in and adoption.
  • Discuss how to develop a system of improvement to support value generation from AI.
June 14, 2019
12:00pm - 12:40pm
Grand Ballroom

In the prior hour, three leading healthcare organizations discussed how they have implemented machine learning and artificial intelligence into practice. In this session, Dr. D’Avolio leads an audience Q&A and explores lessons learned with these real-world doers. Speakers will also discuss their next steps and this is a great chance for attendees to engage with experienced healthcare practitioners and dig deeper into issues important to their organizations.

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